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Montefiore Nyack Hospital enhances patient experience

Montefiore Nyack is committed to improving patient experience, offering a gourmet meal to help patients celebrate special occasions even when they’re in the hospital.

 

Glens Falls Hospital streamlines post-ED stroke care

The hospital expanded its “door-to-treatment” quality improvement focus to include post-treatment workflow and implemented a “Code tPA” process, 

 

Long Island Jewish Forest Hills facilitates linguistically diverse communication

To address language barriers among their diverse patient population, they use a video-assisted interpreter tool which allows nurses and other staff to communicate in real-time with patients in their native language.

 

MediSys Health Network prioritizes staff well-being

Their multi-pronged approach to support their team’s mental and emotional well-being includes staff wellness stations, wellness rounds, aromatherapy and handmade affirmation cards and wellness groups.

 

Rochester Regional Health provides timely community-wide COVID-19 updates

Through partnership with community and faith groups, particularly those disproportionately affected by COVID-19, Rochester Regional Health is providing timely and relevant information to support informed decision-making.

 

Saratoga Hospital Medical Group bolsters pain management in primary care

Saratoga Hospital's new interdisciplinary pain team supports primary care providers with opioid risk mitigation and utilization, pain regimen optimization and chronic pain stabilization.

 

Memorial Sloan Kettering Cancer Center transforms care for adolescents and young adults

Their comprehensive clinical and research enterprise is dedicated to closing gaps and transforming the experience, care and outcomes of adolescents and young adults with cancer worldwide.

 

Gouverneur Skilled Nursing Facility augments UTI detection and treatment

The UTI care bundle at Gouverneur Skilled Nursing Facility successfully reduced UTI rates among residents from 1.2% in 2020 to 0.4% in 2021.

 

Samaritan Medical Center streamlines COVID-19 patient flow and treatment

Samaritan Medical Center's outpatient management program for mild to at-risk COVID-19 patients helped them facilitate safe discharges and free up acute care beds for those in need.

 

St. Joseph’s Health enriches patient well-being through music therapy

Through their personalized music therapy program, St. Joseph's Health decreased agitated behavior in geriatric patients.

 

St. Joseph Hospital advances emergency department communication

Through techniques like bedside shift reports and appreciative coaching, St. Joseph Hospital improved nurse communication in the ED to keep their patients safe and informed.

 

Upstate Golisano Children’s Hospital enhances staff safety

By implementing a violence assessment tool, behavioral intervention plan, PPE carts and a behavioral escalation response team, they decreased overall staff injuries by more than 60% and increased RN satisfaction.