Capturing a bigger share of patient revenue: Why the traditional approach to patient payments is ripe for disruption

Noon - 1 p.m.

This event is open to HANYS members and non-members.

With the start of the new year many patients’ out-of-pocket obligations reset. Do you have a thoughtful strategy to engage them? With a persistent labor shortage, rising costs and patient financial responsibility now representing up to 15-30% or more of overall revenue, healthcare leaders need a bold new approach to improve collections and reduce bad debt.

Join Cloudmed, an exclusive partner of HANYS Marketplace, as their experts share best practices for improving the patient financial experience and tips for payment model transformation.

Attendees will learn:

• how to apply consumer finance expertise gained from the banking industry;
• why personalization is key to succeeding in digital- and agent-driven engagements;
• how to combine proven digital-first strategies with personalized services to improve patient experience and increase revenue; and
• why patient billing needs to be part of your revenue intelligence strategy.

Speakers:

Doug Diedrick, Regional Vice President, Cloudmed

Dave McKanna, Director of Product Marketing, Cloudmed

If you have questions regarding registration, please contact Registration Support at learning@hanys.org or 518.431.7867.