Advancing Healthcare Excellence and Inclusion was a HANYS learning collaborative that ran from 2022 to 2024 and was supported by the Mother Cabrini Health Foundation.
Overview
AHEI equipped hospitals and health systems with tools and support to identify and address healthcare disparities. Through AHEI, HANYS provided education and support to help a select group of hospitals in the Mohawk/Hudson Valley, North Country and Downstate regions identify and improve patient demographic data collection, strengthen collaboration with community partners and implement best practices in diversity, equity and inclusion.
AHEI resources, including staff training and patient education materials and webinar recordings are available to all HANYS members beyond the closing of the program.
Resources
Patient education materials
Race, ethnicity and language
- Video: We Ask Because We Care | Patient education (English)
- Video: We Ask Because We Care | Patient education (Spanish)
- REaL Patient FAQs
- Patient brochure
- REaL poster 1 and REaL poster 2
Sexual orientation and gender identity
Social determinants of health
Staff training materials
Race, ethnicity and language
- Video: We Ask Because We Care | Staff training
- REaL Staff FAQs and sample scripts
- Staff education presentation
Sexual orientation and gender identity
Social determinants of health
Partnership building
2024 webinars
- April 2 | Health equity regulatory requirements
This session will share CMS health equity regulatory requirements and discuss how to achieve them.
Speaker: Michelle Schreiber, MD, Director, Quality Measurement & Value-Based Incentives Group, Centers for Medicare & Medicaid Services.
Recording | Slides - April 9 | We Ask Because We Care
Learn how to use the We Ask Because We Care framework to collect patient demographic data with accuracy and respect.
Speaker: Julia Iyasere, MD, Executive Director, Dalio Center for Health Justice, NYP.
Recording | Slides - April 16 | SOGI data best practices
Learn best practices for collecting and using SOGI data to identify disparities.
Speaker: Barbara Warren, Senior Director of LGBT Programs and Services, MSHS.
Recording | Slides - April 23 | Collecting and reporting SDoH data
This session discusses best practices and troubleshooting tips for collecting and reporting social determinants of health data.
Speaker: Lyndsey Allen, MSN, RN, Director of Quality, LCHS.
Recording | Slides | Resources - April 30 | Establishing referral processes with SDoH data
This session discusses best practices in developing a robust referral network and leveraging social determinants of health data to connect patients with community resources.
Speaker: Naa Djama Attoh-Okine, MPH, Director, Health Equity Initiatives, JHMC.
Recording | Slides - May 7 | Using data to identify disparities (1/2)
First of two sessions on best practices for disaggregating and analyzing data to identify disparities.
Speaker: Julia Iyasere, MD, Executive Director, Dalio Center for Health Justice, NYP.
Recording | Slides - May 14 | Using data to identify disparities (2/2)
Second session on best practices for disaggregating and analyzing data to identify disparities.
Speaker: Julia Iyasere, MD, Executive Director, Dalio Center for Health Justice, NYP.
Recording | Slides - May 21 | Community partnerships
Learn how to build hospital-community partnerships.
Speaker: Theresa Green, PhD, MBA, Dir. Community Health Education & Policy, URMC.
Recording | Slides - May 28 | Patient and family engagement
Learn best practices for engaging patients and families in their care.
Speakers: Jackie Beckerman, Chief Patient Experience Officer and Senior Director ICARE Commitment, URMC ; Alvin Lin, VP of Ambulatory Transformation, SBH Health System.
Recording | Slides
Virtual showcase
- Dec. 3 | Community Partnerships | Recording| Slides
- Dec. 5 | Data Improvement and DEI | Recording | Slides
Our virtual showcase explores how AHEI hospitals are addressing disparities through targeted health equity work. Attendees learn how their peers are advancing health equity and how to apply these strategies to their own work.
2023 webinars
DEI best practices
This four-part series explores how to implement best practices in diversity, equity and inclusion using a quality improvement framework. Participants will learn practical steps to help hospitals and health systems evaluate, set measurable goals and track improvement. Attendees will learn strategies for integrating DEI into the organization’s culture, fostering accountability and measuring impact.
Session details
- May 24, noon – 1 p.m. | Leading with equit
Recording | Slides - May 31, noon – 1 p.m. | Practical tools to advance diversity, equity and inclusion
Recording | Slides - June 7, noon – 1 p.m. | Measuring the impact of DEI work
Recording | Slides - June 14, noon – 1 p.m. | LGBTQ+ best practices
Recording | Slides
